Novi (Consumer) Privacy Policy

Last updated: July 2026

1. Who We Are

Novi Innovations Ltd (Company Number: 16865816), registered at 16 Allandale Avenue, London, N3 3PJ ("Novi", "we", "us"), provides a digital wellbeing application that helps users manage screen time through NFC-powered focus sessions.

Novi is the Data Controller of personal data collected via the consumer app.

2. What Data We Collect

Data TypePurposeLegal Basis
NameAccount identificationLegitimate interests
Email addressAccount identification, verification, communicationLegitimate interests
Password (hashed)Account securityLegitimate interests
Focus session records (start/end times, duration, the focus mode used, your device platform, and which Novi terminal you tapped, where you used one)Your session history and statsLegitimate interests
Focus goal preferences and focus mode names you createDaily/weekly targets and your named modesLegitimate interests
Emergency unlock counters (how many used this month)Operate the monthly free-unlock allowanceLegitimate interests
Paired laptop details (computer name, hostname, platform, app version), only if you use laptop blockingLink your laptops so focus sessions block them tooLegitimate interests

If you sign in via Google or Apple, your name and email are obtained from that provider.

We do NOT collect:

  • Location data (no GPS or location tracking of any kind)
  • Browsing history or which apps you use
  • Biometric data
  • Health data
  • Photos, videos, or messages
  • Contacts
  • Advertising identifiers
  • Social media account information

3. Age

Novi has no age restriction. The app is available to all users. We do not use nudge techniques, profiling, or behavioural tracking.

4. Legal Basis for Processing

We process personal data under Article 6(1)(f) of UK GDPR (legitimate interests). Our legitimate interest is to provide the focus management service that users have voluntarily opted in to. Users may withdraw at any time by deleting their account.

5. How We Use Your Data

  • Provide and operate the focus session functionality
  • Send account verification and password reset emails
  • Track focus session history and progress towards goals you set
  • Occasionally send you a recap of your own focus stats (such as "Novi Wrapped"); email privacy@getnovi.co.uk if you'd rather not receive these
  • Generate anonymised, aggregated usage statistics

We do not sell your data, share it with advertisers, profile you, or make automated decisions about you.

6. Data Sharing

Third PartyPurpose
Google Cloud / FirebaseData storage and processing (UK, europe-west2)
Google OAuth (if selected)Authentication only
Apple Sign-In (if selected)Authentication only
Gmail SMTPVerification and password reset emails
Participating venues (only where you tap in at that venue's Novi terminal)The venue's dashboard shows session records for its own terminals: an account identifier, start/end times, duration and which terminal. Never your name or email.

If you post on our public feedback board, the display name and content you enter are visible to everyone; a shortened, hashed form of your IP address is used briefly for spam prevention.

We do not sell your data, share with advertisers, use data for marketing to third parties, or transfer data outside the UK/EEA (except Firebase Authentication, a global Google service; all other data is stored in UK data centres).

7. Data Security

  • All data encrypted at rest (AES-256) and in transit (TLS 1.3)
  • Hosted in UK data centres (europe-west2, London)
  • Firebase security rules restrict each user to their own data
  • Passwords never stored in plain text (handled by Firebase Authentication)
  • Focus session data stored against pseudonymised user IDs, not names or emails

8. Data Retention

  • Active accounts: Data is retained while your account exists.
  • Account deletion: Delete your account at any time via Settings โ†’ Delete Account, or by emailing privacy@getnovi.co.uk. Your account and all associated data (session history, paired devices, preferences) are permanently removed; session records held for participating venues are anonymised.

9. Your Rights (UK GDPR)

You have the right to:

  • Access your data
  • Rectify incorrect data
  • Erase your data ("right to be forgotten")
  • Restrict processing
  • Data portability (receive your data in a portable format)
  • Object to processing

Contact privacy@getnovi.co.uk to exercise any right. We will respond within 30 days.

10. NFC Tags

Novi NFC tags are passive devices containing no power source, battery, or personal data. They simply trigger the app to start or stop a focus session. No data is written to or stored on the tags.

11. Cookies and Analytics

The Novi app does not use cookies, advertising identifiers, or any third-party analytics. Some Novi emails (such as your "Novi Wrapped" recap) include a small image that tells us whether the email was opened, so we know if these are worth sending; nothing else is tracked, and you can opt out of recap emails at privacy@getnovi.co.uk.

12. Complaints

  1. Contact us: privacy@getnovi.co.uk
  2. Contact the Information Commissioner's Office: ico.org.uk

13. Changes to This Policy

We may update this policy from time to time. Users will be notified of material changes via the app or email.